TITLE
Inside The Nintendo Power Hotline
AUTHOR
Blake Hester
PUBLICATION
Game Informer
YEAR
2022
ARTICLE TYPE
Article
FROM THE ARTICLE
Kyle Hudson didn’t know what Nintendo was. But it was 1988, he was just back from boot camp, and he needed a job. His friend, Jeff Palmer, suggested they both go work for Nintendo. Palmer’s cousin Cliff worked there as a gameplay counselor; he got paid to play video games all day. Hudson and Palmer could do that, too, the latter said.“Jeff sold it to me like, ‘Hey, we’re gonna sit in a cubicle and play games all day and answer phone calls,’” Hudson recalls. “And I was like, ‘Hell yeah.’”
In 1987, Nintendo launched its Nintendo Power Hotline. If a player encountered problems beating a video game, they could call the hotline and get advice from what Nintendo called a gameplay counselor. It was effectively a call center. It was also so much more than that.
COMPANIES MENTIONED
Nintendo
PEOPLE MENTIONED
Caesar Filori
Sam Hosier III
Kyle Hudson
Casey Pelkey
Stephan Reese
Ben Rico
Jack Sapperstein
Phil Theobald
Yvette Kirby Waters
PRINT AVAILABILITY
February 2022 (Issue 343)